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Since they had my email address and credit card number, I assume I made a search, although I have no recollection of doing so and none at all of Spoken itself. When I called they said I had signed up for a subscription through April for 23.70, When I further complained, they issued a refund of $11 -- obviously not what I was looking for when I called (which was a total refund). I have no idea whether the site has any value, only that they ripped me off pretty good and I would not have realized it had I not checked my credit card bill carefully.
Robert M.'s review of Spokeo earned 23 Very Helpful votes
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Dear Robert,
We would like to thank you for addressing your concerns here, and are happy to assist in resolving this issue. All Spokeo subscriptions are set up to automatically renew, unless you purchase a single record search. We would be happy to issue a full refund, please contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience. We're happy to help.
Thank you,
The Spokeo Team