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Robert M.

Contributor Level

Total Points
82

1 Review by Robert

  • LegalZoom

6/12/19

Legalzoom is still charging me for a business that is no longer in business. I specifically told them a year ago to cancel my services.

I sent four separate emails requesting this cancellation. Today after a year of my last email to them. I received a collections bill for a Registered Agent.

I spoke to Ruth Hernandez from Legalzoom today and she told me that they will keep charging unless I change the Registered Agent myself.

After speaking the Nevada Secretary of State, they were not sure why I was being charged for services on a business that is no longer in business for over a year.

Legalzoom is a scam. Their website specifically states to either call them or email to cancel services. I did just that and I am still being billed.

Tip for consumers:
Go somewhere else for any legal forms or services. Legalzoom will not disclose their procedures for you. You might end up with a surprise bill for services they have only done 50% for and thinking that you paid in full. Then they will keep charging you after you try to cancel from them.

Products used:
Registered Agent

Service
Value
Shipping
Returns
Quality
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LegalZoom S. – LegalZoom Rep

Hi Robert, we’re very sorry for any misunderstanding or miscommunication on our part. We were also able to confirm your entity status with the state and as a result, we’ll move forward with filing an official resignation of services per your request and remove the account from collections. Please keep in mind that if you ever decide to reinstate your business, you'll need to name a new registered agent. If you have any additional questions or concerns, please contact help@legalzoom.com.

Robert Has Earned 2 Votes

Robert M.'s review of LegalZoom earned 2 Very Helpful votes

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