Reginald M.

No matter how many lawsuits from the State Attorney's Office they are still in business. This fraudulent company bought our lease agreement from another company and still continued to bill on a worthless machine that was returned. They hang up on you and make it impossible to stop your contract even though it was over. The BBB has rated them as an F.

Since Expedia has taken over bedandbreakfast.com it has been nothing but a cluster of mess ups. Another Online travel Agency takeover that really was great for innkeepers some time ago. Incorrect reservations, reservations that were not received, and than to top it off they did not want to take blame for it!

I have been a notary for over 20 years and my wife wanted to get into document signings as well. I have been doing signings most of the past 14 years. The course is practical and the staff is helpful and friendly. I have been listed in various directories over the years and have seen the NNA try to monopolise even the notary directories. When someone writes a review and clearly tries to mention the NNA they are probably working for them. I have been charged 4x for courses online by the NNA messing my bank account and with their certification that they try to make it mandated along with background check every year. Oh yes and to be listed on their website as well. The same answers to the tests can be correct one year and than wrong the next.

As a hotelier, booking.com has become bad business for the accommodation and the guest. The guest can really get a better deal booking directly with the 15% commission the hotel is billed for. Furthermore, The hotel is not able to respond to reviews, which may be a verified guest but also may be false, anonymous and one sided while booking.com hosts the comments but takes no liability. Even booking.com is able to make a response on this website to reviews.

Booking.com does not make it easy to remove promotions on the management console. Instead you have call or email customer service for removal. While we have been with them since they started in the US, our establishment and others in the association are reducing availability, removing our listings or making policies stricter than booking directly. At the same time the guest also believes there is a free cancellation anytime which is also misleading. I expect the standard response will be to contact our account manager which is without purpose or use.