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1 Review by Robert

Rosegal

Rosegal

2/17/19

If I could give a negative Star I would have, Never in my life have I every felt so ripped off,, back in Nov I bought 3 hoodies for $75.90 USD for family members for Xmas, was told 8 day shipping, (now get this I paid through Pay pal,) and they still managed to mess up my delivery address. So they said to pay the $3.00 to resend the package so I did, Xmas passed and still no package. So I gave my family members pictures of the sweaters and advised them, there on there way. Well Feb now passed and I messaged them, and they told me they held off on sending them, because they said I didn't pay the $3.00. They said to prove that I paid it, they will resend it well I did send in the prove but asked to cancel the order, and to refund me. There Idea of good Customer service is to cancel the order and give me a partial refund of $51.54.

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