Robert L.

I've been pretty stupid, MM returned my ipad with a very slight white spot that they advised was liquid damage, it was minor and I'd never seen it before but never the less it wasn't 100% perfect, so I thought lighting doesn't strike twice and my iPhone 8 is perfect so perfect that I took a video of it and decided to risk posting it to MM as they had offered £237 and what could go wrong it surely they couldn't argue its condition after I had looked at it so closely, I was wrong they sent the dreaded not as specified email and a revised offer of £132, at this stage I've asked for photo of the reported "liquid damage" either MM are so fussy and this means really really fussy as my phone was as new or there's something very dark about their mode of business? My best advice is for you to never ever use them, they used to be ok but two rejected items in a fortnight is characteristic of a struggling company out to make money however they can.

By way of an update to my earlier review, MM responded to my complaint by providing a photo of my iPad that does show a defective pixel, whether this warrants them dropping offer from £290 to £25 I'll leave for you to decide, and wouldn't it of been easier for them to provide this photo with their counter offer of £25 in the first place, as an engineer myself I also wonder what stress test my machine underwent when being tested by MM, all of this is now irrelevant as I took the machine to CEX who graded it as a "A" and gave me £200 cash

Just got my iPad back from music magpie, they had offered me £290 for it, only for this to be reduced to £25 due to liquid damage, initially I thought maybe the post office had dropped it in a puddle or something as I'd posted it in brand new condition, sky had offered me a new one for £11 per month with data so it made sense for me to sell my old one, iPad came back today covered in dirty finger marks but otherwise undamaged no sign of any water damage, so I took it into town and was offered £188 for it main reason for taking it was for another person to look at it, but they found no damage, I think the price has probably dropped due due to 7th gen coming out and MM no longer wanting to pay £290 either that or the inspection department toad was trying to grab himself a cheap iPad, I've sold a few things before to MM without issue, I emailed them to say it wasn't damaged but got fobbed off with a nonsense reply