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Robert L.

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1 Review by Robert

1-800 Flowers

  • 1-800 Flowers

“Embarrassed and let down”
2/14/19

I ordered my flowers for Valentine's Day over a month in advance they were supposed to be delivered by 5 p.m. local time at the latest. I called twice during the day and was misled by their customer service Representatives that the flowers were on their way. I was told the supervisor would call me, I never received a phone call back. I finally called again at 6pm and spent a total of over two and a half hours on the phone with customer service throughout the day the majority of which being on hold. These people do not care about your recipient or you.

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