I tried to buy a replacement battery for my Dyson v8 vacuum, twice from BatteryUpgrade.com. The company made almost every mistake imaginaneable. They sent two different batteries, neither fit properly. They had our exact specifications, picture of our old battery, etc. They always had different reps responding, no one took responsibility, etc. The only thing they did well, was return the money paid for the wring battery, twice.
I gave them ample opportunities and suggestions how to improve their service but they did not escalate my case nor respond to any if my suggestions.
This company does not even deserve one star, but apparently that is the lowest score I can give.
NEVER ORDER FROM THIS COMPANY!