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Robert K.

Contributor Level

Total Points
160

2 Reviews by Robert

  • Meijer

12/19/20

I don't think I've ever left a review (good or bad) for a grocery store... But my visit today ABSOLUTELY warranted one!

After a very long day at work I grabbed a random credit card off the counter and rushed off to Meijer with my wife and two young kids for a quick grocery run. Needless to say, after ringing up my $200+ cart full of family food & diapers, my credit card cleared for all but $9 & change. OOPS! I was sure I had enough money on there but for whatever reason there was $10 remaining and the card was maxed out.

Utterly embarrassed, I attempted to return an item, from my cart... But the manager said they would need to void the payment. I STOPPED THEM CONCERNED, because if my cards is maxed out and the funds are held, then my entire $200 bill would now be declined for a second go around. Stupid me for not bringing the right form of payment or a backup... But I was in an extreme pickle!

After a few seconds of awkward silence and not knowing what to do, the young lady working behind the cash register named "Schynitha" quietly said excuse me and walked around the counter and proceeded to use her personal credit card for the remaining $10 ballance!

Jaw dropping, I humbly thanked her and said I would make a quick return at customer service and give her the $10 back. She responded, "it's ok, that's not necessary, don't worry about it".

Wow what an amazing human being! I have no idea where Meijer found Schynitha, but she is an ABSOLUTE asset that deserves to be recognized and highly praised for her selflessness, phenomenal customer service & kind character!

I did return an item and had them refund her money, but I wish I could do more for her!

Thank you Schynitha! You made my week!
Merry Christmas & God Bless You!

Sincerely,
Robert Klemm & Family.

  • Overnight Prints

11/9/19

I spent $100 on business cards and am very upset with what I received. Corners are choppy and not clean and some still even attached, 25% of cards have a creased line down the back, and all coloring is off. These are not acceptable! I paid an extra premium to get the cards quickly as I needed them for a conference. The quality is horrible and not a good representation of my brand. Upon receiving the product I spoke with an online customer service person that was not able to help me but rather said I needed to email the production people. They were supposed to have the mistakes and issues reviewed. I have sent three emails now and waited almost two weeks with no response. This is absolutely horrible customer service and I will not be back if this is not rectified! Too bad because I was a loyal customer and recommended lots of clients in the past! Order #*******

Tip for consumers:
Run

Products used:
Biz cards

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