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1 Review by Robert

Bluefly

Bluefly

4/2/17

I love shopping online because my schedule makes it difficult to shop in stores. But due to my travel schedule, I may not see my shipment for a couple weeks after delivery. I can't find the number of days to return online....it is very ambiguous and makes me feel they are hiding it on purpose. And when I try to call the number on the shipping insert (also with absolutely no information about returns or any indication that they care whether I'm satisfied or not) it's almost impossible to get through. What kind of online shopping doesn't offer customer service on the weekend in the middle of the day? I'm giving 2 stars for the history of items that I've loved, but the service has become horrible and too inflexible to be a good place to shop. Too bad.

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