We ordered vanity unit, tap and WC unit. Although the furniture was in stock it was being held until the tap arrived. When it eventually arrived, the vanity unit - which is sold as a complete unit with the basin, was totally wrong and too small. Rang. And as always they are very pleasant and helpful on the phone, however the replacement basin was not a basin but a 'mirrored wall cabinet ' also not ordered hopefully third time lucky. Frustrating when builders waiting to fit and time wasted all round.