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Robert H.

1
Level 1 Contributor
Cebu, Philippines

Contributor Level

Total Points
343

3 Reviews by Robert

  • Shopee

5/29/21

I've been ordering from Shopee for a couple of years, primarily music equipment. I find that the familiar name Music outlets in Philippines are credible. However that's less than a dozen company's. Shopee has thousands, many are Fake sellers.Ive placed way over a hundred orders recently on family accounts. When I discover a fake seller, no answer, 1 or less review, no order shipped, I cancel my order, and write them so Shopee can see they are fake. Instead of trying to improve Shippee and make it safer, they merely restricted my account for Harassing fake, nonexistant sellers. I order equipment, not harass? I am a platinum buyer, there best!. I would highly recommend buying directly from Well known Philippines sellers oif their website COD.Do not go and give your money, CC account to fake sellers, criminals. Anorher thing there are virtually no returns u less it's a credible Philippine seller, never China, and without a fight, hassle. Furthermore I have many orders placed way before Christmas that have never arrived, have no idea where they are. I replaced these from Lazada, delivered in 5 days. Avoid Big Trouble!

Tip for consumers:
Buy directly from local Philippino seller off their own website,many now have COD

Products used:
Hundreds of orders,music equipment,clothing,jewelry,toys,electronics etc.One of their top buyers ,several family accounts,platinum member

Shipping
Returns
Quality
  • Ninjavan

9/20/19

I have foot trouble, very hard or impossible to find shoes that fit in Asia, I'm American. Found some after months of looking on Lazada, in China. Ordered them, when they came early, I was in surgery in the Hospital, said I would be home tomorrow to receive. Next day got notice coming, no call no driver, next day same, that evening Ninjavan posted tried to deliver 3 timesevery time customer rescheduled and refused. Sent back to China. I asked customer service for help. Said I refused so sent back to China. Then asked me to rate support, I asked if there was a number lower than 0.

  • Lazada

8/13/19

Used to love Lazada, spents thousands of dollars there in the last year, and got some really nice things, and some expensive mistakes. However now I can't get a delivery at all, unless it something large and expensive. Toys, electronics, guitars, glass water, all put on a motorcycle and driven around for a week lying about coming to my house, or me calling and rescheduling and returning to seller, even back to another country!. Or delivering after lying about coming to deliver for days and showing up with it broken, torn and filthy! I even put no Ninjavan on my address label, guess they can't read, cause they still send with this sad horrible company keep it up Lazada, and you'll be a thing of the past!

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Lazada P. – Lazada Rep

Hi Robert H., we do understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern for us to check it?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

Robert Has Earned 4 Votes

Robert H.'s review of Lazada earned 2 Very Helpful votes

Robert H.'s review of ninjavan.com earned 2 Very Helpful votes

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