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1 Review by ROBERT

BikesDirect

BikesDirect

11/30/18

Had an issue with a Chain stay protector. It was damaged in packing, and it's really nothing more than tape. I asked if they could just mail me a new one. It's not a part they can source, so they refunded me the cost of the part. I'll get it fixed on my own, but I'll be happy to. I hate FedEx, but that's a separate issue and while there were issues getting the bike to my house, I know it's because FedEx doesn't care about anything.

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