Robert G.

After dealing with golfnow I feel very exposed and vulnerable to this scamming organisation. In good faith I booked a hot deal for early afternoon on Canada day. I discovered that our foursome wanted to play earlier so I consulted their website to alter my tee time to earlier. They said the only way to amend a tee time was to cancel and rebook which I did and subseguently was left paying for 2 foursomes same day same course 2 hrs apart. There customer service is very inflexible insisting that my tee time amendment was not valid and they insist that a cancellation was non refundable. The could not grasp the concept that a rebooked tee time same day same course was not a cancelation but a tee time amendment. I am left with no option but to dis golfnow every opportunity I get and i will get my just reward.
Regards
Robert G. Disgruntled golfer.