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The website wouldn't let me choose the $9.99 a month service plan, defaulting instead to a $24/month plan. I called and Janice set me up with the lower plan and added the 10% discount code that popped up with the online ordering service. She also gave me her direct number if I need any help with the product. Very professional!
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This device has saved me a lot of headache and worries by being able to see where my car is at...
Excellent product - works without any hitches right from the box. Went to website and setup the...
Hello,
Thank you for sharing your feedback and we apologize for the inconvenience. Our Customer Service team would be glad to help you update your subscription plan. This is to ensure that the GPS tracker will be programmed correctly. We work hard to go above and beyond for our customers and we're glad that you are completely satisfied with how Janice assisted you. If we can be of any help, please don't hesitate to reach us anytime.
BrickHouse Security Team