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When I purchased my e-books almost 5 years ago and I just recently received an email from Julie that they now had free upgrade on their software and that they have also added live televisioN. I was sent the email instructions on how to install and decided to try the new live TV. Just when I thought things could not get any better, they did. This new live TV section is fantastic. I haven't had any issues in years but anytime that I need Julie she always responds professionally and quickly. Thanks again
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