Bought a case of glue that was intended for cardboard. Had issues with the glue adhering and shrinking back off the craft cardboard. I used only 5 sticks from the case. Asked about possibly exchanging for new case or another glue but was told no that they could not sell it after I opened it. Tried to sell me more glue. Ignored my messages for resolution. Posted review on their FB and they deleted it. If I did have a bad batch I guess it's on me and I am SOL. Please stay away from this site. If you have an issue with your glue they won't do anything about it and the consumer is just supposed to eat it. Unbelievable.