Robert G.

I filled my cart with 22 blinds and ordered a sample on 11/29/2019. Was told in writing that the price of the cart would be honored since we ordered a sample. It is on the website as well as the email sent confirming the blind order. Called to order the blinds once the sample was reviewed on 12/14/2019. Price of cart was $1,056.33 and I have the printed copy. Was told on the phone they would not honor that price but could go as low as $1,173.04. They lost a whole house of windows over $116.71 and would not keep their word. Asked to speak with the manager twice and was told no. Said they would call me back. They did not. Bad business practice to bait and switch, especially when the customer has your commitment in writing.