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I made several purchases through Bensoutlet and found them to be selling re-manufactured, obsolete or warehouse rejects. I have received about 40% damaged or defective items on past orders.
The customer service is lousy and they have been overcharging on sales tax for every order. Each time I have to complain to them about this and then they issue a credit which takes weeks to appear.
They need to be reported to the BBB and state tax commission for investigation.
UPDATE:
BBB Rating of "F" FAIL
http://www.bbb.org/new-york-city/business-reviews/outlets-stores-factory-mills/ben-s-outlet-inc-in-brooklyn-ny-*******
Robert E.'s review of Ben's Outlet earned a Very Helpful vote
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Late 2012, I ordered a point and shoot camera from Bens Outlet. It took several weeks to get it....
