Robert D.

I was directed to GET A ROOM through Trip Advisor. I assume they are affiliated. They booked me at a different hotel than the one I was trying to book and when I checked my credit card account, the amount was different than what I understood the charge would be. Within a few minutes after I received the email confirmation listing a different hotel than the one I was trying to book, I contacted Get A Room to get them to change the booking and they were not helpful at all. The reservations were not cancellable and they hid behind that and refused to make any changes to what I think was their error. I just hope I really have reservations... and I plan to check that before I pay my credit card bill.

I will never book anything through Trip Advisor/Get A Room again.