This company does not honor their own fares. They will provide you with a confirmation and then in the upcoming days tell you they have had security issues lately and they are unable to honor the fair, but they can still book the flight for you at a higher cost. Other travel sites do not seem to have these issues. The worst part is they don't even tell you if you don't reach out to them that they never booked your ticket. Customer Care is nil, they really only have what seems like an outsourced call center to book new flights. Even if you think you found the best fare on their site, beware as it will end up costing you more.
Hi Robert D. We apologize for the inconvenience in your travel booking experience. While processing your booking, we got a notification of High Risk. We sent a Security Check to verify your flight and payment details and to notify that your flight is nonrefundable. We have clearly mentioned that this verification must be completed before any e-Ticket changes. For the reason that we have not received your acknowledgement in a timely manner, your fare has increased. The instructions were very clear on what was expected from you. We appreciate your understanding and feedback and we hope you give us another chance. You can call us at 866-860-2929 or email us at Reservations@faredepot.com. Check out our 5-Star Reviews: http://bit.ly/2mMVHt7 Thank you, FareDepot Support.