Bought a cloakroom basin from Victorian plumbing on the 2nd April 2021. Faulty, the outlet flange was far from flat. They are asking for pictures all the time, which I've sent. No one seems to see what the problem is, I have had e mails from four different people. They are clearly stalling and hoping I'll give up and go away. They have now said they are sending a replacement after a whole month. This is disgusting customer service, and I will avoid using them again, and tell all my friends the same.