I ordered a product from the Website. At the time of order, they sent an confirmation email stating an email would be sent when product is shipped. The confirmation email states the product would be at my door within 6 days The website states:
"Usually you will receive your items in 1 - 4 days after placing your order."
On the 6th business day, I had not received the package nor any information on shipping. You can only contact them via email (they have no phone #, chat, etc listed), which I have done twice to no response. They say they will respond in 24 hrs. Well, its been well past 24 hrs.
Anyway, I am thoroughly disappointed.
UPDATE: on 3/24/19, the merchant sent a message stating the product was being shipped. This was after I contacted my card company to file a dispute. The product arrived today (overnight shipping), 3/25/19. Although I have not tried the product, my initial concern or no product appears resolved. However, the 2nd concern of no response to the only method of communication (email) this company offers) still stands.
I would suggest avoiding this retailer unless you have patience to wait with no idea of time of delivery.