Robert C.

Radio silence for weeks out of the nearly two months we waited for the product. Expected delivery December 18th and it arrived a full month later. No updates for four weeks. Then the chair arrived damaged.
This is the worst online purchase experience I've ever had. We ordered a swivel glider for nursing and it arrived weeks after our baby was born leaving us with no place to nurse during that time. English Elm is absolute garbage customer service and the products are either used or getting damaged in their incredibly slow shipping.

An absolutely terrible experience. Called and emailed for two full weeks with total radio silence before being told that the nursing chair (which was listed as in-stock) couldn't be delivered for five months and abruptly canceling. They didn't even bother to answer or respond to >10 phone calls, and 5 emails.