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Robert C.

Contributor Level

Total Points
191

2 Reviews by Robert

  • Covers & All

10/8/23
Verified site experience
  • MyHouseDeals

7/23/20

Complete waste of time and money. Their listings are old and outdated. Their information shows "available", but when you drill down you learn that the property was sold 2-3 weeks earlier. I paid for the "Premium" upgrade, supposedly to get the listing 14 days earlier than the free listings, but these were the same. At least one listing I was interested in was posted on June 2, and then sold on June 22. It showed up on their website and was still listed as "available" on July 22, a month later. I contacted the customer service department and they said they have a strict no-refund policy, so I guess even if you get bad information from them you're stuck.
This is a waste of time and money.

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Justin B. – MyHouseDeals Rep

Hello Robert,

My name is Justin. I'm part of the marketing team here at MyHouseDeals.com. I just wanted to reach out and apologize that your experience with us wasn't as good as you had expected. Thousands of users find great value in MyHouseDeals and the services we provide on a daily basis. So, when we miss the mark with one of our members, we're disappointed.

The problem you encountered pops up occasionally because some site listings on the website are updated and maintained by the property owners themselves or their representatives, and sellers aren't always diligent in updating their listings in a timely manner. We have a process in place to follow up with them regularly and maintain the status of listings up to date, but some fail to update us.

All MyHouseDeals members start as free members for life and can upgrade to Premium only after they've experienced MyHouseDeals to make sure it offers them the information and features to support their investing. We do this so you can try the service before you ever have to pay for it. For this reason, we have a limited refund policy. Please let me know if I can help you further or answer any questions.

Best regards,

Justin
MyHouseDeals.com

Robert Has Earned 11 Votes

Robert C.'s review of MyHouseDeals earned 11 Very Helpful votes

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