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I ordered a product on 10/16 and the order is still pending on 11/6. I called on 11/2 to cancel my order due to the excessive delay. I had also called prior to 11/2 to discover the item was back ordered. Anyway, back to my call. I was advised the order could not be cancelled because it was already shipped. I'm confused, if it is still pending on 11/2 and still pending 11/6, why does it not show shipped? Again, this is my 2nd order with this grade b company. I believe in giving second chances. My first order was a 2 day shipping debacle that took 8 days to deliver. I paid $17 to rush order a product to be delivered in 8 days. I was furious then but I'm beyond that now. This is a grade b company and should be avoided at all costs.
FYI, mlbshop is Fanatics. I ordered my WS sweatshirt the night the deal was sealed with the Sox. It is now 11/7 and the sweatshirt has not even been shipped yet. If I had know this was a Fanatics company, I would have chosen more wisely. It appears you can put lips on a pig but it's still a pig. Strike 3 for mlbshop & Fanatics.
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Robert, we truly apologize for the issues you have experienced with your purchase. We would like to review order and assist with providing a resolution. Please send us a private message so we can look further into this issue. Thanks, Heaven