Robert B.

Better Braces was highly recommended by an orthopedic I dealt with for an ankle problem. I was impressed with the design of the DonJoy Lace-up stabilizing ankle brace. As I began to wear it the brace immediately began to fall apart. The material frayed. I noticed an old review that described the same problem. No changes resulted from the reviews. The braces lasted only about 2 months at the most. I ordered two replacements. I never have received them. The order was placed more than six months ago. The shipment was traced to the local post office. I checked with the post office and was told that there was nothing they could do. When I notified Better Braces customer service they told me that it was too bad and asked if I would like to order another brace. I ordered a new brace, not from them. The other company's brace was the same design but much better quality and much better service. In my opinion, Better Braces certainly does not live up to it's name and I would not recommend dealing with them!