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Robert B.

Contributor Level

Total Points
165

2 Reviews by Robert

  • Menards

12/22/19

I purchased the Dimplex DS5629GB electric heater/stove from Menards online for a great price (well at least initially). At the time the closest Menards did NOT carry the stove. The stove works great but had some structure and cosmetic issues; there was light showing on the wall behind the unit near the bottom which seemed to be due to the heater assembly cover not being flush with the underside of the stove which is not suppose to be like that. Also, the glossy black finish was compromised with scuff marks on the top! I called Dimplex who informed me to return it to the store. I contacted Menards online and i was informed to contact the store for and exchange or return. I did so. I exchanged the 2 and returned home with the replacement. I unpacked it and noticed the serious damage to one corner! What is Menards selling people! Damaged products? YES THEY ARE! I went back and took the first back! The personnel were nice enough. ( i did call the store once to see if there was 1 of these stoves but that didn't go over well either.The employee said, " i am downstairs and i would have to go all the way upstairs to see..." Would not that be her job to go; i don't need her to tell me that it would be a burden for her!)
Anyway, in the long run i drove 3 - 70 mile round trips which probably increased the total price! Not a good deal after all.
Several years ago i did buy some material at Menards when they offered 11% thinking i would save money but the 11% is only a coupon or check only good at Menards. That should have stopped me from going back but... NEVER again!
I gave 2 stars because the heater works nicely.

Service
Value
Shipping
Returns
Quality
  • BikeIsland

7/10/19
• Updated review

I bought the Mercier Aero TT (Pearl White 50cm frame) from bikeisland and it's one of the best bikes I owned. I did some research online prior to my purchase. I can actually compare the geometry to Trek One Series, Cannondale Synapse and especially the Cannondale R700 TT; very similar geometry to the R700. I was worried about the fit but it's just right for me.

I did have a problem with the original Kenda tires and Jeff at bike island took care of that. I really can't say enough about the quality of the bike and the customer service I received. I did notice that 5/6 Aero TT have been sold since I purchased this one. I am excited for the warmer weather to arrive so I can start riding!
Thanks Jeff

Great Customer Service!
12/20/16
• Previous review

I ordered a bike from Bike Island 11/05/2016 & knew there was some "scuffs on the dropouts & crankarms". When I rec'd the bike there were a few more defects/damage with the condition of the bike than mentioned on the webpage & these were quickly remedied by Jeff of Bike Island. The bike itself is great to ride. I bought the particular bike because it offered higher grade components than what I was currently using or could afford on a bike at a LBS! I have already informed my relatives & friends about the great service. I have no social media accounts to give Bike Island 5 stars but I would if I did. If you would like a better bicycle than entrance level from a LBS at less $$ than consider Bike Island or Bikes Direct!
Thank you Bike Island

Service
Value
Shipping
Quality

Robert Has Earned 5 Votes

Robert B.'s review of BikeIsland earned 2 Very Helpful votes

Robert B.'s review of Menards earned a Very Helpful vote

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