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Robert B.

Contributor Level

Total Points
81

1 Review by Robert

  • Auto Anything

8/3/20

Ordered floor mats for suv front back and cargo. All was said to be in stock. Got rear and cargo and card was charged for all three. Said all three shipped. I sent email about front and they said it was delayed and then email was sent saying it would be another month if I wanted to keep or cancelled. I cancelled the order and then 4 days later they told me they were on the way after I had cancelled and I had done ordered from another company and had in 2 days. Having trouble getting a return number to send back.

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AutoAnything R. – Auto Anything Rep

Hi Robert,

I am so sorry to hear about the delay you experienced with front mat, and that the cancellation wasn't processed prior to shipment. We have been extremely backlogged lately due to COVID, which has caused some major communication delays on our end and the manufacturers. This is no excuse, though, so I do sincerely apologize and would like to make this right. If you could please email us at onlinesupport@autoanything.com with your order number, we'd be more than happy to get this return moving forward for you.

Thank you so much for your patience, and we look forward to the chance to rebuilding your confidence in our services.

Best,
Bailey

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