Order 5 face shields 04/01/2020. They took the money, sent me an order number. I have not heard a word from them so I called 04/23/2020) and got put on forget. After a hangup, I did the Live Chat with David who came on 45 minutes after I logged on. He told me to stand by as he looked for my order, yet he did not have my order number. Then 15 minutes later he asked for my order number. 10 minutes later he asked for my address. I then challenged him about the length of time he was taking He then told me he had to enter the system. I challenged him again that it was as simple as entering my order number and all the information associated with it would pop up. He responded that I should get a refund then disconnected.