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Robert B.

1
Level 1 Contributor
Richmond Hill, GA

Contributor Level

Total Points
361

3 Reviews by Robert

  • Payne Glasses

7/7/22
Verified site experience
  • Zager Guitars

8/31/21

I recently had the tuner quit working on my installed Fishman electronics on an older ZAD50CE Zager guitar. I contacted Zager via email and asked for help with troubleshooting or repairs. I was immediately contacted and advised that a new electronic board and transducer assembly would be mailed out to me. I received it 5 days later and installed it and now it is working like it did when it was new. I was very pleased that a new unit was sent to me and I didn't have to remove my old unit and send it in for repairs. These units are not cheap and I was very impressed that a brand new unit was quickly sent to rectify my problem. I could not be more pleased with my guitar and it's quality and now I have to say, they have the best customer service as well. Really a great company to deal with and their communication is timely and very good.

Tip for consumers:
They really stand behind their product and it is easy to contact them and ask questions.

Products used:
New Fishman electronic controller/tuner/ transducer assembly. Replaced under lifetime warranty for free!

Service
Value
Shipping
Returns
Quality
  • Mavic 2 Pro

12/27/18

This is not a legitimate website. They will take your money and you will never see the promised merchandise or a refund. There will also be no way to communicate with them since they only used text transactions. They need to be shut down!

Robert Has Earned 1 Vote

Robert B.'s review of Mavic 2 Pro earned a Very Helpful vote

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