robert a.

I bought flowers to be sent to my girlfriend. They arrived on time even after I changed the time to something earlier in the day. She was happy with how the looked. Realizing they sent the wrong vase, I contacted them and they were more than willing to exchange for the correct one. But she wanted to keep the very small one to use for something else. But with in 24 hours (morning of next day) the roses started to wilt and dry. I contacted to ask why and what do they normally do in this case seeing I have sent flowers before and they last at least 4 days. I was told its because of the heat... we are in a AC home. I talk to a few other employees only to be left on hold. No real response.