They don't give you what you expect and don't respond to your request for correction of the issue. I received a sofa cover of a different color to the one advertised. So, definitely false advertising, for sure. However I DID receive two items I WAS satisfied with, so, gave them 2 stars instead of just one... They don't give out their address and, although they advertise that they have a phone, they have neither phone number, nor is "satisfaction guaranteed," although that, too, do they advertise.