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I booked tickets through this company, RateYourSeats.com for Doobie Brothers concert. It was rescheduled for over a year later and I will not be in the country at the time of the rescheduling. I asked for a refund as they advertise "100% Money-Back guarantee" on their website I was quite rudely denied and told "your best bet is to resell the tickets online". Run, Run Run from these people!
Robert A.'s review of RateYourSeats.com earned 8 Very Helpful votes
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Hi Robert,
Our Buyer Guarantee ensures that customers will receive a full refund if their event is cancelled. If an event is rescheduled, customers may use their tickets for the new date or re-sell them.
If your concert gets cancelled we will uphold our Buyer Guarantee and you will be contacted about your refund options.
Best Regards,
RateYourSeats.com