They do not have any competent customer support! Get the run around from every machine then every incompetent person they have! "Only pay for what you need", is a lie! They have ripped me off for the last year that I know of by doing the auto pay and raised rates threefold!
New insurance through a different company is les than 1/3rd the rates for the same policy!
My advise is that you keep shopping around before signing wit Liberty Mutual.