Robby W.

After being an unpaid AARP Rewards for Good member for close to a year and completing countless quizzes to earn points to use on discounted giftcards, I purchased a 5 year paid AARP membership in Feb 2019. Very shortly thereafter, the AARP website had a error/glitch which allowed one code to be used more than once. After using around 20 shared codes from friends/family, AARP locked my Rewards for Good access and made it impossible to use/redeem the 90,000 points I earned before the website error/glitch. Each time, I called customer service, I was given a different answer/explanation and after a month, I am still locked out of the Rewards for Good section of the AARP website. I expected better from AARP.