Email sent to iPod Doctor *******
Dear Folks at iPodDoctor
I am absolutely delighted to get my iPod back from your recent repair. I was told by both Apple and a repair shop that a battery could not be replaced! You have replaced the battery AND returned the iPod well inside a week which is fantastic considering we live in the most northerly isles in the UK AND this is at the height of the Christmas mail rush.
My congratulations on your high level of service.
Robbie McGregor
Quarff
Shetland
Scotland