Rob B.

Took my money and failed to send any product.
One of the most unprofessional companies I've had to deal with in a long time! Don't answer emails, didn't send me tracking number nor claim to have sent my product until 2 weeks after initial payment... haven't responded to 3 emails info days now

I have paid over 600 dollars, over a month ago now for an order which was NEVER SENT, I have email confirmation a month later from the seller that he will not be shipping my item, yet PayPal still won't issue me with a refund.

The sellers website claimed to ship same day on orders, yet they failed to send products for 3 full days, then his country went into lockdown, he was also supposed to send us 2 additional products which were not sent from previous order, he sent cheaper versions, not organic versions as we had ordered. We were not happy as one can imagine, so after 4 full days, he tells us he won't be sending it out, only after we contacted him. He conveniently failed to send our new order, plus the 2 products he promised he would replace and then proceeded to tell absolute lies, claiming his country went into lockdown a full 3 days before it did, aka when we placed order. We done 3 second Google search to see his prime minister declare India's lockdown 3 days after this liar claimed it had happened.

He did not and still has not sent my parcel to this day, of course we opened a case with PayPal, these disgusting stain on society of people in which PayPal employs, closed my close because I never provided a tracking number for an order that was NEVER sent out.

I have explained myself thoroughly to PayPal since and they have given have given me the absolute run around, avoiding answering simple questions, avoiding the fact that NO order has been sent out or would be by this seller, even though we have an email from him stating as much, he refuses to send our products and he claims he will not due to our annoyed tone with him 4 days after we placed the order and amazingly, it was a phone call from us that we found out he wasn't going to send our order, he didn't inform us, we had to call and we were very annoyed when he proceeded to lie and the fact he wasn't even going to let us know about it, we made the call.

We were not happy with this seller, obviously and understandably that he hadn't sent our order out and then tried to lie to us about his countries lockdown, a fact that was easily disproved.

Now, he says he will not send anything, yet claims it will be May before he initiates refund because his country is on lockdown, despite the fact that all he would have to do is a few strokes on a keyboard but apparently he cannot do this because he's on lockdown? Have you ever heard of anything like it?

This is totally unacceptable, I have 5 children, not able to work right now on govt orders and this is so bad, it's scandalous. I have fully informed PayPal of my situation, even about having 5 children and now instead of answering my repeated questions and the fact that goods were paid, nothing was sent out and now they have locked me out of my account.

This PayPal company is the devil... zero respect or empathy for people. I will be very happy when enough people give up on this disgraceful company and it goes bust because nobody will ever use it again based upon how they treat their customers.