Rob B.

I love murad products and they have worked miracles for my skin.

But buy your products from sephora or a trusted retailer, not from murad.com. The customer service at murad.com is absolutely terrible. If you order from them you need to just cross your fingers and pray for a miracle because you are probably not going to get what you ordered. Dealing with their customer service is absolutely awful. These people are just rude and could care less about helping you. You can hear in their voices that they absolutely hate their lives and they hate their jobs. Its definitely the worst customer service in the industry. I won't be returning to purchase anything from them again. Just buy your products from Sephora or Ulta and save yourself the heartache. These people really do not care about you. They don't want to help you. They are so mean. They have literally just flat out yelled at me on the phone before. Given you that fake nice voice in a high pitch "oh, we are so so sorry." blah blah. It's just a terrible company.

Do not shop on murad.com