Ordered an item at ThinkGeek that got stuck in a UPS warehouse due to a damaged invoice. I've had contact with their customer support three times but the issue still isn't resolved. My package has been stuck in the same warehouse for well over a month now. To make matters worse UPS has already stated that I will have to pay an additional 25,- by the time the invoice papers are cleared in order to release the package.
Long story short, terrible customer service, definitely not worth ordering here if you live outside of the U.S.