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1 Review by R

Poppoly.co

Poppoly.co

1/9/18

I ordered 2 items from them. 1 is 1 size fits all cardigan. The other is supposed to e a cardigan (they said it runs small). More like t-shirt fabric. Ordered XL (I normally wear a Medium). Skimpy thing is too small. Neither item looks like the pictures on their website. Cheaply made. No tags. When I requested to return the items, I received an email in very bad English. They wanted me to send pictures of the problem with the items. How do you send pictures of CHEAP? They 1st offered to give me $5.00 credit. When I refused that, they said I could keep the items - maybe sell them or give them to friends or relatives and they would refund me $8.00. When I refused that, they offered $12.00. Their next email included a shipping address in China to return the items. I would have to pay shipping + customs fees and there is no guarantee that they will receive the items or that they will issue a refund. Worst customer service & return policy ever! How can companies like this be on Facebook or the web? Complete rip off!! I have submitted a claim to PayPal.

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