RLemus A.

I have bought many items from studio items to guitars, and wow, nothing but quality and timely support. Had to return a guitar, they were there to help and honored their return policy. I read some of the complaints, which to me are unrealistic expectations. Seriously, if you want the BEST payment plan to help you, this is the place to do it. Hands down, I will not buy from anyone else unless ZZounds doesn't have what I need. Customer service on chat or on the phone are quick and personable and friendly. They are sincere and informative. Remember, products like Ibanez ship to them, and zzounds doesn't always get a great shipped item, not there fault and you CAN return it if you follow the rules. I appreciate them and I have 5 guitars, one amp and tons of other stuff through them and well, communication is key if you have any issues. Love these guys, they are a great group to buy from!