The sale rep' call me and when I couldnt make a diction on the spot he yields at me that he spent 30 min with me and I cant committee! As I call back to move forward with the service I make sure and clear what is the expectation base on the sale pitch, I was misled to understand that Yext will perform a services for me as a Premium member. Which they are not able to... I ended up canceling my service.
*The customer service rep that help me to cancel was vey nice and helpful, Thank you
Jack.
We appreciate you leaving your review, RK and are glad we've been able to converse offline about this with our Support Team. We'd like to apologize if what you were promised on the sales call was not delivered to your business and that our services weren't a fit with what you were looking for. We would love the chance to speak with you further about this and understand how we might be able to improve our services. We will have our team reach out to further discuss this. Again, please accept our apologies.