R K.

BEWARE: Heartless company during hard Covid times when people are struggling. If I could give a negative infinity rating on this website, I would, because that is even too good for them! They sold all of my family members' things on 11/24/20 and she struggled and just made a payment on 11/04/20, and Public Storage didn't have the decency to notify her in time, so personal things like photos, financial information could be retrieved. She has been with Public Storage for up to two years, and this is how they treated her in hard times. No loyalty whatsoever! Yes, material stuff can be replaced, but not family photos, mementos and priceless heirlooms (her dead grandmothers' $10 earrings, they hold sentimental value), they sold them too! Vultures! Personal, financial, medical and previous client tax/financial information she was trying to protect that was stored there is now in the hands of who knows who, because they don't even tell you who they sold her items to. So that's a breach! It sounds illegal selling personal info like that anyways, and most people would get locked up for that. What kind of person(s) Sell and Buy a poor struggling single mother and her children's things anyways? Do you take pride and joy in that? Sickening! A Scrooge of all scrooges, that's who (Hedgecoxe, Plano location main culprit in this matter, they are the greedy ones who sold her stuff). You sold the children's things too. The children have nothing now, and I mean NOTHING, all of their childhood things (baby clothes, toys. Etc.) are gone. One of her children is a budding artist, and you sold his artwork without his permission, that's illegal too! You sold the children's innocence to a stranger too!. What kind of evil are you? What are they (Buyers) going to do with innocent children's pictures anyways? Public Storage doesn't care and I bet they didn't even ask them either. I cringe at the thought of these children's pictures ending up on the dark web or something. I vomit when I think and read of how you've been doing this type of business practice over and over again for years and getting away with it. Where is the justice system to protect these poor people? Just look at the
Reviews here on this website, it doesn't lie, just sickening, Public Storage and their mysterious heartless buyers crushing life after life. Just gutter people! You should NOT be in business. If any of her identifying personal, financial, client, children or medical information gets on the black market, or dark web, you and your buyer will be held accountable for theft and privacy health information violations to the highest degree. She better not start seeing scam calls and upticks of scam mail or any indication her rights have been violated, because we will know who got the ball rolling. People listen up, go to Uhaul or anyone else for that matter, stay far away from Public Storage. Don't get drawn in by that $1 deal either, it's how they bait you in. Then their fees go up and up, piling on top of each other quickly so you can't make full payments and get behind on payments, then there's late and all kind of crazy fees you can't handle and when that happens, they sell your stuff. These folks here have no heart! Public Storage and Mysterious Buyer whoever you are, GIVE her, her things back, you know who she is. You are in the wrong and I will keep bringing attention to this matter on all social platforms until this is resolved and so others don't have to go through this mess. How do you sleep at night? Exactly, just what a cold hearted person would say!