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2 Reviews by rj

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SmartBuyGlasses

SmartBuyGlasses

3/14/19

UYER BEWARE! Do not deal with this company. My refund of almost $400 has been delayed, denied and delayed and refused repeatedly. They filled the incorrect prescription and therefore did not accept delivery of the package. Requested a refund. Also should know that their check out page does not disclose that you're signing in as a Pay Pay guest when you think you're paying by credit card. This affects your rights under your credit card. Less favourable. They also say that if you complete a DHL courier slip they will process your refund. THEY DONT. They have you do that so that they can also put in a claim to DHL to collect money from them without processing your refund. They are also protected under PAYPAL's Seller's Protections which has PAYPAL pay out a claim to them also. The worst on-line company I've ever dealt with. Smart Buy Glasses keeps reporting all negative reviews so TrustPilot takes them down. BUYER BEWARE. DO NOT DEAL WITH THIS DISHONEST COMPANY.*****************
Regarding Ben's Fake response below*** I can't reply to it so I'm addressing it here.*****************#### My refund was never issued by Smart Buy Glasses as he states. This is false in order to mitigate the damage of their bad behaviour being devulged here. I verified that this merchant, Smart Buy Glasses, can only process payment via PayPal. One directly through your PayPal account and the other way is as a Guest of Pay Pal...ONLY you do not know that you're paying via PAY PAL. It's disguised as a normal credit card payment. I confirmed this with Pay Pal. This merchant does this so they can exploit multiple efforts to pretend to obtain reimbursements i.e. from PayPal, from DHL the courier company and of course the client for whom they refuse the refund and pretend that they can't do anytying because it's in PayPal's hands. They are Liars and carrying on an unethical business.

SmartBuyGlasses.ca

SmartBuyGlasses.ca

3/11/19

BUYER BEWARE! Do not deal with this company. My refund of almost $400 has been delayed, denied and delayed and refused repeatedly. They filled the incorrect prescription and therefore did not accept delivery of the package. Requested a refund. Also should know that their check out page does not disclose that you're signing in as a Pay Pay guest when you think you're paying by credit card. This affects your rights under your credit card. Less favourable. They also say that if you complete a DHL courier slip they will process your refund. THEY DONT. They have you do that so that they can also put in a claim to DHL to collect money from them without processing your refund. They are also protected under PAYPAL's Seller's Protections which has PAYPAL pay out a claim to them also. The worst on-line company I've ever dealt with. Smart Buy Glasses keeps reporting all negative reviews so TrustPilot takes them down. BUYER BEWARE. DO NOT DEAL WITH THIS DISHONEST COMPANY.

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Rj S.'s review of SmartBuyGlasses earned a Very Helpful vote
Rj S.'s review of SmartBuyGlasses.ca earned 4 Very Helpful votes

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