I have had 2 orders with this company. There was a problem with the first product I bought (not the fault of Allegro, just a defective unit from their supplier) I contacted customer service thru email and they had it replaced within days. I was also sent a prepaid box for the defective item to go back to manufacturer. My second item was shipped right away and works fine. They have the best prices I can find on the internet. I plan on using Allegromedical.com for any health related products. R. Jones
Hi there, we are sorry you experienced poor service, please kindly contact us at service@tanga.com along with your order number so we can make it right! Thanks!