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Rivendale L.

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1 Review by Rivendale

Justfly.com

  • Justfly.com

“Paid to reserve seats that are not reservable!”
7/6/18

Charged to reserve seat. Send confirmation stated that seats requested are not guaranteed. Called Korean Airline, it says this particular economy class cannot reserve seats in advance.

Called Customer Service, they did not help, instead just read the policy over the phone.! Not helpful, very poor customer service. Info is not very clear. Should have done thorough research before booking. You paid for what you get.

Will not book through Justfly again.

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