I bought 'Frozen' dvd on 4th May, thought this was a British Company, took 3wks to arrive. Opened it, foreign video with foreign subtitles, ridiculous! Emailed them 3 times, no response! Paid by paypal, got in touch to make a claim, few days later was told to return to address in Thailand by tracking service and I would only get part of my money back, plus they would not compensate me for my first lot of postage, and for return postage which would cost me at least £8.48 with Royal Mail! I would be more than twice as much out of pocket! Be warned!