There were only 2 checkouts available. With many customers waiting. In my line the customer was filling out some sort of form. Blue in color. Then the clerk tried to enter the info via her hand wand... then found out she should have given the customer the white form. As we waited again, I asked the clerk couldn't the customer moved over & let the rest of us check out? She said "no, but # 6 is open." I went to #6 & after a wait. I finally got out of the store. When you have long lines, you open m ore checkout lines. Poorly run store...