I have been with this bank for 2 years, reluctantly, and have had nothing but issues. My account has been hacked 4 times, and I had to jump through endless hoops in order to get my money back. Over the phone, their customer service representatives are rude and condescending, and tragically difficult to understand. I'm leaving this bank in hopes that my next bank won't let people continuously steal from me, and if they do, approach the issue with a sense of urgency and respect.