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Riki M.

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3 Reviews by Riki

  • SSENSE

12/5/23

I decided to order something from this company because of good reviews I've seen plus the price of the item was much cheaper there than most other places. The total price with tax and shipping full stop was a good $20 less than everywhere else for their write up front cost before taxes or shipping so that's why I went with it.

I did order on the weekend so I didn't expect anything to happen until 2 or 3 days into the next week. The two business days for processing came and went that they promise and I got no confirmation whatsoever. I looked all over the website and I can't find a cancel order option anywhere or a way to actually speak to a real person. There's no way to see any information except it's saying the same thing it's been saying for the last 4 days which is the order is still being processed. The same thing every other site says once they've already taken your money.

The best I could do is find a chatbot that gives me the same "we're sorry it's taking so long" blah blah. But still no way to cancel the order. I probably could have ordered from somewhere else and paid a little more and at least had a better form of knowing what's going on with the order. Even Amazon for all their problems is good at this. You know exactly when you've been charged, exactly where your order is, when it's being processed and some type of an update here and there for when it's being shipped and when it's out for delivery to your address. You get nothing with this site apparently until the item has shipped.

I've now looked deeper into this company's reviews and there's people saying they've ordered things that made it to them within two or three days and then other things that a year or two later still have never shown up. I dealt with this same problem with Asics actual website in September 2021 and it took over a month to get my order yet they could take my money within 3 seconds of me ordering the product.

I won't be using this site again even with their lower prices because there's no one to get in touch with a real person and there's no way to know what's going on with your order. It doesn't help that it's in Canada so now my money and time is tied up into something where I'm just stuck because there's no way to cancel or refund the order even though they haven't done anything with it since the day I clicked order and it's just sitting there. Just order somewhere else. Pay the extra & order directly from the manufacturer's website or go with a more reputable site such as Zumiez or even Amazon and at least there hope that you get an actual product and not a knockoff. Never again with SSENSE.

Products used:
Ordered shoes, still got nothing.

Service
Value
Shipping
Returns
Quality
  • ASICS America

10/1/21
Verified purchase

I ordered a pair of shoes from Asics website from September 30th 2021 at 2:00 p.m. and at 5:00 p.m. the next day still nothing. I was charged immediately but it looks as if my order has like most people's been ignored. It says two business days after order has been processed but the fact that two business days later the order still hasn't even been processed means they can do whatever they want at any time and then if you get them two days later they can say that's how it works. I used their chat function on their website and they told me they would ship out by the end of today when it's already 5:00 p.m. in the same time zone so I know that's a lie. I wish I had read these reviews before and I could have ordered these from somewhere else and probably already have them today or by Monday at the latest. Now my money is spent and it's tied up waiting for something to even be processed, much less shipped. I would expect something like this from Amazon but not directly from the manufacturer of a product which is usually the better way to order since you know it will be genuine but it looks as if the company cares even less than the major online websites.

Service
Value
Shipping
Returns
Quality
  • Society6

12/6/18

My original hoodie was red with a black and white print on the back that was centered but a horrible print. And after washing one time all the white on the hoodie from the zipper lining to the strings turned pink causing me to have to mix bleach and and wash it a second time to get the pink out of the white but in the process faded the red considerably. I get a replacement knowing I won't even be able to wash this one and although the print is better but still not perfect it's off center by an entire inch. Not to mention on both hoodies the print is so high that the hood covers up almost the entire print unless I put the hood on my head making the print pointless. A month later and $40 lost I've learned my lesson about these custom print sites. They're not worth the time or money for the cheap materials they use, the terrible print quality and the dye they use that washes out along with the prints that nearly wash off after being washed one time. It would be better to get something that's pre-made by a merchandising company where the products will be made of higher quality and the prints will be the kind that look great and last years. Don't waste your money with this site for sure. If you're looking for hoodies I suggest you go to a site like Rockabilia or another site a similar quality where you can't customize anything but they're made properly and you won't be wasting your money.

Riki Has Earned 2 Votes

Riki M.'s review of Society6 earned a Very Helpful vote

Riki M.'s review of ASICS America earned a Very Helpful vote

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Joao F. reviewed SSENSE
3/27/24

I bought something there, they delivered me wrong item, I did return it and they never gave me my...

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Aidar L. reviewed SSENSE
3/24/24

I placed an order on 1/15. Fifteen days later it is still "processing" and has not shipped. After...